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Alas, Poor Peter, he only used his PDA – By Bob Larrivee, Director & Industry Analyst for AIIM The world is shrinking, or so the saying goes. Shrinking in terms of how quickly we can respond and move into action in our business lives. 24/7/365 service is available and more commonly used to keep competitive thanks to those little devices known as PDA’s (Personal Data A……..). You know what they are. It began to gain notoriety with the Palm Pilot and how many of you remember Apple’s attempt with the Newton? (I had one and at the time, it was great!) Today we have the Blackberry, Dash, a slew of others including Apple’s latest entry, the iPhone. Not only can we communicate through these devices using our e-mail and text messages, they are also cell phones should we choose to actually speak with someone. They are the Swiss Army Knives of technology! Click here to read the rest of the article..... New ITIL® Process Compliant Certification Delivers Confidence in Service Management Software – By Gerry Roy, Director of Solutions Management for Service Support, BMC Software, and Ken Turbitt, President and CEO, Service Management Consultancy (SMCG) Ltd Whether you’re unpacking a new LCD television that’s high-definition-ready out of the box or driving the latest model car off the lot, you want assurance that the product will perform as expected and confidence that your money was well spent. The television might be certified through Underwriters Laboratories, may have an independent rating of such features as picture and sound quality through an organization such as Consumer Reports, and will have a manufacturer’s warranty. The car also will have a manufacturer’s warranty and may also have some sort of independent safety rating through Consumer Reports. Click here to read the rest of the article..... Massachusetts Data Protection Law – By Dorian Cougias, Unified Compliance Framework A Section 201, Code of Massachusetts Regulations 17.00, applies to any individual, company or organiza-tion that handles personal information in connection with that person’s employment or the sale of goods or services to that person. Last August the state decided to push the date for enforcing compliance to safeguard residents’ personal information back to Monday, March 1st. Hopefully, they won’t push it back any further because while it is different from many of the other state privacy regulations, there really aren’t any new requirements for most businesses. Click here to read the rest of the article..... | ||||
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Innovative model in end-to-end IT security & GRC Integration and automation of IT-GRC with Security: Why is there a need and why is it the next big thing? Why should customers buy? ROI of integrating Security and IT-GRC The press today – online or on paper have plenty of stories of security infringements. Surveys and research studies keep reinforcing the lack of security or in other words, lack of effective means to counter the security threats; Cyber threats and cyber security today is hot topics. The 15 most common security attacks compiled by Meltzer Law Office (Dec 2009) are listed in the box below. In a 2009 PCI DSS compliance Survey by Imperva & Ponemon Institute LLC, 79% of organisations had at least one data breach. Only 21% reported that they had none. Of those respondents who reported one or more data breaches, 64% had to publicly disclose the data breach. Click here to read the rest of the article..... | ||||
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